Frequently asked questions
What is the difference between a receipt and an invoice for arborist services?
An invoice is a request for payment: you issue it before or at the point of expecting payment. A receipt is issued after the money has arrived and confirms that the transaction is complete. An invoice may remain unpaid for days or weeks; a receipt has no such ambiguity. In practice, many small businesses use a single document that functions as both, but separating them gives a cleaner audit trail and is preferable for VAT or GST compliance.
How long should I keep arborist receipts?
Retention requirements vary by country. In the United Kingdom, HMRC requires business records, including receipts, to be kept for at least six years. In South Africa, SARS requires five years. In Australia, the ATO requires five years from the date the return is lodged. In the United States the IRS generally recommends three to seven years depending on the nature of the record. When in doubt, keep receipts for seven years. Digital copies are acceptable in most jurisdictions provided they are accurate reproductions of the originals.
Can I reissue a lost arborist receipt?
Yes. If a client has misplaced a receipt you can issue a duplicate clearly marked "Duplicate Receipt" along with the original receipt number and date. Do not alter the amount, date, or any other detail when reissuing. Keep a record that a duplicate was issued and when. Some clients need duplicate receipts for expense reimbursement or insurance claims, so having a clean numbering system makes reissuance straightforward.
Should a arborist receipt show VAT or GST?
If you are registered for VAT or GST, yes: your receipts must clearly show the tax registration number, the net amount, the tax rate, the tax amount, and the gross total. This is the document your client will use to reclaim input tax. Receipts that omit tax details cannot be used for that purpose and may cause disputes. If you are not registered for consumption tax, state "No VAT/GST applicable" on the receipt to avoid any ambiguity.
Is a bank statement sufficient, or do I still need to issue an arborist receipt?
A bank statement alone is not a substitute for a proper receipt. Bank entries typically show an amount, a date, and a reference, but do not describe what the payment was for, who received it, or what services were rendered. Tax authorities, auditors, and insurers expect formal receipts as primary evidence of a transaction. Bank statements are useful as corroborating evidence but should not replace the receipt in your records or the client's.
What payment methods should I record on an arborist receipt?
Record the payment method used: cash, bank transfer, debit card, credit card, cheque, or digital wallet. For card payments, note the last four digits of the card if available. For bank transfers, record the reference number. For cash, state the amount tendered and any change given. Recording the payment method provides a complete audit trail and helps both parties reconcile accounts quickly if there is ever a query about how or when payment was made.
Can I use this receipt template for free?
Yes. Tidybill's free plan lets you create and send receipts at no cost, with no credit card required. You can use the Arborist receipt template straight away after signing up.